We are delighted to announce the exciting news that Hala has been honored with the esteemed title of 'Start-up of the Year' at the Arabian Business Awards held at Atlantis Royal. This accomplishment serves as a testament to our organization's steadfast commitment to excellence. The journey leading to this moment has been truly remarkable, and being nominated alongside industry leaders underscores the significant progress we've made in the business landscape. Our CEO, Khaled Nuseibeh, aptly described this achievement as a momentous way to kick off the year 2024. It mirrors the remarkable growth and advancement Hala has undergone, attributing it to the tireless efforts, dedication, and innovative drive of our exceptional team. We extend our heartfelt appreciation to our parent companies, the Road & Transport Authority - RTA, and Careem for their unwavering support and guidance, which have been instrumental in our success. A special mention goes out to our Captain community, whose dedication ensures the smooth operation of Hala around the clock. Lastly, we express our sincere gratitude to our customers, the cornerstone of our success. Your trust and loyalty motivate Hala to continually push boundaries, making a lasting impact in the industry. This award not only recognizes but also celebrates the collective dreams, hard work, and innovative spirit that define the Hala community. We are thankful for the trust placed in us, and we firmly believe that the best is yet to come

In collaboration with Mr. Govinda’s, Karachi Grills, Mian Jee, and Costa Coffee, Hala effectively provided 11,000 Iftar meals to its Captains during the Holy Month. Furthermore, 500 Captains from diverse backgrounds convened to break their fast at the 'Further Together' Iftar event hosted by Hala on April 4, 2023. The event saw the participation of Captains, Hala team members, Roads Transport Authority (RTA), and taxi franchise partners, fostering a vibrant atmosphere of community and unity.

At Hala, we believe that creating better journeys starts with our people. Behind every ride is a team working together to make the everyday everything, creating simpler, more seamless journeys for our customers. Being recognised as an Incredible Workplace reinforces our commitment to building a positive workplace culture where employees feel heard, supported and empowered to grow. Putting Our People at the Centre The Incredible Workplaces certification process goes beyond workplace policies to assess the experiences and opinions of employees. Through a 20-question PULSE survey, employees share feedback on the organisation and its culture, with at least 75% employee participation required for the assessment. The process also validates whether HR practices and policies align with employees’ actual experiences. This helps organisations identify strengths, uncover opportunities for improvement and ensure their initiatives reflect what matters to their people. For Hala, this provides an opportunity to better understand our employees’ experiences and continue strengthening the workplace we create together. Turning Feedback into Meaningful Impact A positive workplace culture is built through action. At Hala, this means creating opportunities for employees to upskill, contribute to projects beyond their day-to-day responsibilities and explore new career pathways. Through initiatives that support professional development, internal mobility and succession planning, we aim to help our people build their capabilities and discover opportunities to grow within the organisation. Investing in our employees also benefits the business. By supporting collaboration, continuous learning and career progression, we can build stronger teams equipped to bring new ideas, adapt to change and deliver better experiences for our customers. A Commitment to Keep Growing The Incredible Workplace certification is reviewed annually, providing an opportunity to measure progress, listen to employee feedback and identify areas for continued improvement. For Hala, this recognition is an important milestone, but our focus extends beyond certification. It is about creating an environment where our people feel valued, have opportunities to develop and can contribute to our shared success. Because at Hala, better journeys start with better experiences for our people.