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Taxi

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Hala captains

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Why Hala?

Your local taxi is now faster, convenient and more accessible than ever before.

Know your ride details upfront
Share your ride details
Know your Captain’s details
Pay your way
Rate your ride

Know your ride details upfront

Experience hassle-free journeys with Hala, your go-to taxi company in the UAE. With our Dubai taxi app on Careem, you receive a transparent fare estimate before requesting a ride. What you see is what you’ll pay, ensuring reliable and affordable transportation every time you choose Hala for your travel needs.

Share your ride details

Through the Careem app, you can share all your trip information and your live location with your loved ones to let them know where you are at all times.

Know your Captain’s details

Hala taxis in Dubai are geolocated and tracked in real time. The minute you request a ride, you'll have all the details of your trip on your screen, including the name and photo of your Captain, their licence plate number, and the trip's duration.

Pay your way

We're not just the most affordable e-hail taxi in Dubai; we're also the most flexible when it comes to payment. Cards, Careem Pay, Apple Pay or cash are all acceptable to Hala. So, no more rummaging through your wallet for change. Book your ride and pay however you like, securely and conveniently.

Rate your ride

Because you're a part of the Hala community, your opinion matters to us. After every ride, you'll be asked to rate your trip on a scale of one to five stars and give feedback. We use this information to know how satisfied you are with our service and how we can improve the experience for you and all other Hala riders.

How to Book a Taxi in Dubai with Hala?

Step 1: Download the Careem app and create an account

To set up your Careem account, you need to have a valid mobile number and follow these simple steps:

1. Tap "Continue with mobile number" and enter your mobile number.

2. Enter the 4-digit code sent to your number. (You can also request a call if you didn't receive the code.)

3. Create a solid password.

4. Enter your full name, and voila! You’re ready to ride.

Step 2: Select "Hala Taxi"

On the Careem app homepage, tap on "Hala Taxi."

Step 3: Enter your drop-off and
pickup locations

1. Go to the "Where to?" box and enter your destination.

2. Then, type in your pickup point.

3. If the map already shows where you are and it's correct, then you can go ahead and hit the "Confirm Pickup" button.

4. TOP TIP: Save your most frequented locations (Work, Home, etc.) for faster booking!

Step 4: Choose your favourite
Hala taxi in Dubai

Hala Taxi, Hala Max or Hala Kids? Swipe up and down to find the ride that fits your style and needs.

Step 5: Set your payment method

You can choose between cash, cards, Apple Pay or Careem Pay. After that, check the fare estimate, and if you're happy with it, tap the "Yalla" button.

Step 6: Track your ride in real time

Your Captain’s profile will be displayed on your app with all their details (name, photo and the car’s licence plate number). You'll also get updates about their location as they make their way to you. Once you spot them, hop in and enjoy the ride.

Hala Your Ride, Your Way

No matter where you're headed, there's a Hala cab in Dubai to get you there. Choose Hala cab services for a comfortable travel experience, ensuring you reach your destination with ease.

Hala Taxi
Hala MAX
Hala KIDS

Hala Taxi offers all the ease of app-based booking with the convenience and familiarity of a traditional taxi. It's a sedan-style, four-passenger ride that's perfect for everyday commutes or spontaneous trips around the city.

If you're out on the town with your friends or off to the airport with your family, you’ll love the level of space and comfort offered by Hala Max. This six-passenger ride has plenty of legroom and extra luggage space, so you can say goodbye to those elbow jabs and squashed suitcases.

Dubai taxi booking with Hala is also child-friendly. Hala Kids is a special ride for families with little ones offering ISO-fixed child seats with a 5-point harness and newborn cushioning. It can fit four passengers and is suitable for children and toddlers up to four years old. So, whether you're spending the day at the beach or doing some back-to-school shopping, Hala Kids is here for you.

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