Note FromCEO

Dubai’s meteoric rise as a global tourism hub continues, with an increasing number of travellers coming in year after years. The first half of 2023 saw 8.55 million international visitors alone, nearly a 20% increase compared to the same period in 2022. Not to mention the countless UAE citizens and expats who call Dubai their home and commute daily within the city.

Khaled Nuseibeh
CEO - Hala Ride

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About Hala Ride

What Drives Us

What Drives Us (Our Mission)

At Hala Ride, we believe that no matter who you are, where you are, or where you want to go, you deserve an affordable e-hailing service you can count on. That’s why we aim to bridge the gap between the physical and online worlds to transform traditional taxi services and make mobility possible for everyone.

We have built an ecosystem that unites intuitive app-based booking, excellent customer service, and a community of hardworking, passionate Captains to help you take charge of your everyday city travels, one ride at a time.

What Drives Us

Our Story

Hala Ride Dubai was founded in 2019 through a joint venture between Careem and the Roads and Transport Authority (RTA) in Dubai. This collaboration brought together Careem’s tech-driven, multi-modal transportation platform and the RTA’s expert industry knowledge to transform how people move around the city.

Through the Careem app, Hala Ride offers reliable, accessible taxi services to residents and visitors alike, positively changing the transportation industry, and ensuring efficiency and mobility for everyone travelling across Dubai.

Inspired by the increasing user adoption and success of Hala Ride in Dubai, in 2020, the Ras Al Khaimah Roads and Transport Authority (RAK RTA) decided to follow suit and bring the same technological capabilities and convenience to their constituents, which is how Hala Ride Ras Al Khaimah came into being.

Today, Hala continues to simplify people’s lives across the region and deliver an effortless, budget-friendly travel experience. With over 9 million trips booked in 2022 alone and a remarkable 40% growth rate, Hala Ride is quickly becoming the go-to ride-hailing service in the UAE.

What Drives Us

Our Taxi Services

Hala Ride is available in Dubai and Ras Al Khaimah. We have many car types, so you can pick the one that best matches your lifestyle and needs. The following are the car types available for each city:

  • Hala Taxi
  • Hala Max
  • Hala Kids
Ras Al Khaimah
  • Hala (RAKTA Taxi)
  • Hala EV Taxi

frequently asked Questions?

“Hala” means “hello” in Arabic. And just as a hearty hello sets the tone for a great conversation, the hala in Hala Ride is a warm welcome to our customers and an invitation to start their trip on a cheerful note.

Download the Careem app from the Apple Store or Google Play store. Create an account with your name and mobile number, and enter a strong password. Once you’ve signed up, select the Hala Taxi icon and type in your drop-off and pickup locations. Choose the type of car you want, and you’re all set!

Absolutely. At Hala Ride, your safety is our number one priority. All our taxis are equipped with GPS tracking and monitored in real time. As soon as you book a ride, you’ll receive your Captain’s contact details, the car type, and plate number. You can also send a live tracking link of your trip to your family and friends to let them know your current location and where you’re headed at all times.

To know the Hala Taxi pricing for your city, follow these few short steps:

  1. First, open the Careem app.
  2. Tap on the Hala Taxi icon.
  3. Next, go to the Menu and click on Help.
  4. Navigate to the FAQs section and click on What are Careem’s rates?
  5. At the top right corner, you’ll see an option to browse through all the cities where Careem operates.
  6. Choose either Dubai or Ras-al Khaimah and then hit See rates.
  7. Finally, scroll through the car types until you find the Hala options. Tap on it to get all the details about our pricing and rates.

Book in seconds, ride in minutes. Download the Careem app and take your first Hala Ride today.

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